Everything you need to know before opening My LOCVOILIER Space.
What is My LOCVOILIER Space?
My LOCVOILIER Space is your online helm station, hosted on espace.locvoilier.com. Renters and owners find their requests, quotes, bookings, contracts, invoices and documents in one place. No more searching through your emails or WhatsApp: everything about your boat trip, your charter or your boat is stored in My Space, viewable from a computer or phone at any time.
How do I create My Space?
Click “Create my renter account” or “Create my owner account” at the top of this page. Enter your email and choose a password, then open the confirmation email to activate My Space. Registration takes about a minute. A single registration is enough, even if you are both a renter and an owner: you then choose the role that suits you in My Space. If you have already booked with us, use the same email address as for your booking: we will link your past quotes, contracts and invoices to it.
Can I sign in with Google, Apple or Facebook?
Yes. On the sign-in page, you can use your email address and password, or your Google, Apple or Facebook account. In that case, we only receive your name, your email address and an identifier provided by that service, never your password. It is the quickest way to open My Space from a phone.
Is My Space free?
Yes, My Space is completely free for renters and owners alike. You only pay for the services you book: skippered boat trip, boat charter, delivery or charter management. Prices shown on the site always include all taxes.
What documents should I upload to My renter space?
For a skippered trip, nothing is required in advance. For a charter without a skipper, the skipper in charge uploads their ID, boating licence and, if needed, insurance certificate to My Space. A PDF or a simple photo taken with your phone is enough. LOCVOILIER checks each document and replies directly in My Space.
What is the sailing CV and why fill it in?
The sailing CV summarises your experience: certificates, years of sailing, boats skippered, areas and situations already encountered. It is compulsory for chartering a boat without a skipper and is reviewed within 48 hours. You fill it in only once: it is then pre-filled in My Space and reused for your next charters, as a couple, with friends or with family.
How do I pay for my charter and security deposit?
The deposit and balance are paid securely online by card. The security deposit for a charter without a skipper is a simple card pre-authorisation made on our deposit page: it is not charged if the boat comes back in good condition. Your payments, receipts and deposit status appear in My Space.
Owner: what does My Space contain?
My owner space brings together the listing and calendar of each of your boats, your renters, charters and income, as well as the boat’s documents: registration certificate, insurance certificate, radio licence and NUC file. You choose full charter management by LOCVOILIER or self-management, with a mandate signed online.
How do I track my boat from My Space?
If your boat is fitted with a tracker, its position and alerts (battery, bilge, leaving a zone) are displayed in My Space. You know where it is during a charter or a delivery, and you are notified as soon as an alert is triggered.
Are my documents safe?
Yes. My Space and your documents are hosted on a server located in France. Files are encrypted and only open through a link valid for two minutes. Every file is scanned on upload, and only the people who need it for your booking have access. The site’s forms are also protected against bots.
I have not received the confirmation email: what should I do?
First check your spam folder and the Promotions tab of your mailbox. If the email is not there, write to us on WhatsApp or call us: we will activate My Space within minutes.
Can I be warned before a document expires?
My Space sends you an email before your insurance and dated documents expire. This avoids a delayed departure on the day, and owners keep their file up to date.
Do I need an account to book a boat trip?
No. You can always book a boat trip with the Book button, by phone or on WhatsApp, without creating an account. My Space becomes useful as soon as you want to follow your booking, find your contracts and invoices, or charter a boat without a skipper: it keeps your sailing CV and documents for next time.
Can I use My Space on my phone?
Yes, it adapts to all screens, with no app to install. You can upload a photo of your licence taken with your phone, check your contract on the quay or confirm the meeting time at the port. To open it even faster, add the sign-in page to your phone’s home screen.
Who can see the information in my account?
Only the LOCVOILIER team and the people who need it for your booking have access. When you charter a boat, its owner receives your sailing CV and contact details to review the request. Once the booking is confirmed, you in turn receive their contact details. Your information is never sold.
How do I delete my account and my data?
You can request the deletion of your account and data at any time on the page espace.locvoilier.com/suppression-donnees. Documents that the law requires us to keep, such as invoices, are kept for the required period, then deleted.
Is My Space available in English and Spanish?
Yes. My Space is displayed in French, English or Spanish, depending on the language chosen on the site. You can change language at any time with the flags at the top of the page. Confirmation emails, reminders and documents sent to you follow the same language, which makes it easier to plan a trip with friends from abroad.